AnyDocu ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service"). By using AnyDocu, you agree to the practices described in this policy.
1. Information We Collect
We collect information you provide directly to us and information generated through your use of the Service:
- Account information — name, email address, and password when you register.
- Billing information — payment details processed securely by our third-party payment providers. We do not store full card numbers.
- Documents and content — files you upload, create, convert, or sign using the Service.
- Usage data — device information, browser type, IP address, pages visited, and interactions with the Service.
- Cookies — small data files used to keep you signed in and improve your experience.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service;
- Process transactions and send related information;
- Improve, personalize, and expand our features;
- Communicate with you about updates, security alerts, and support;
- Detect, prevent, and address fraud or abuse; and
- Comply with legal obligations.
3. How We Protect Your Data
We apply industry-standard safeguards, including AES-256 encryption in transit and at rest, access controls, and regular security assessments. While we work hard to protect your data, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
4. Document Confidentiality
Your documents belong to you. We do not sell your documents or use their contents for advertising. AI features process document content only to deliver the requested output and are not used to train third-party models without your consent.
5. Sharing Your Information
We do not sell your personal information. We may share data with:
- Service providers who help us operate the Service (e.g. hosting, payment processing) under confidentiality obligations;
- Legal authorities where required by law or to protect our rights; and
- Business transfers in connection with a merger, acquisition, or sale of assets.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time, subject to legal retention requirements.
7. Your Rights
Depending on your location, you may have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.
8. International Data Transfers
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards, such as standard contractual clauses, to protect your data.
9. Children's Privacy
The Service is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version on this page with an updated "Last updated" date. Significant changes will be communicated to you directly where appropriate.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@anydocu.com.